Looking for Swedish with Norwegian Tech Support for a UK Based company

The client:

*Our client is an outsourcing solutions organization providing multi-lingual support for variety of industries including retail and e- retail, DRTV, direct marketing, insurance and financial services, healthcare, telecommunications and entertainment software and gaming publishers

*They were established in 2002, expanded and now operate in six countries including US, UK and India

*They have created a professional atmosphere with opportunities for further development

*The working environment is extremely international

*The job will be based in their offices located in the UK, near Newcastle

The role

*Working as a Customer Service / Technical Support Agent

*Will be fully trained on the newest technology and customer service techniques

*You will be providing solutions and do simple troubleshooting for mobile providers

*Dealing with customer via telephone and email

*Resolving technical issues and escalating difficult problems

*You will working in a multinational team and enjoying the cosmopolitan atmosphere of UK

Your profile:

*Fluent Swedish, Norwegian and English speaker

*Enjoy dealing with clients and using excellent communication skills

*Previous contact centre experience would be an advantage

*Keen interest in IT and eager to learn more

The Benefits:

*Working for a Global IT Brand

*Long distance recruitment process

*Excellent salary

*Complete training on best technology

*Friendly working atmosphere

*Opportunities for progression

*Full and Paid training

*Long distance recruitment process

Job’s location: Hartlepool, UK

TO APPLY:

Call Dominika now on 00 353 18943012, or e-mail sambasivag@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.

Our dedicated team is looking forward to meeting you! 

Are you Swedish and Finnish speaker?

My client:

Our client provides high value, cost efficient outsourcing solutions from our multi-lingual, 24/7 contact center. Established in 2002, they operates in six countries including US, UK and India.

Their technological capabilities – voice, live web chat, email – and back office support expertise provide a multitude of customer care, sales and technical support services to improve customer satisfaction, reduce operational costs, increase sales and enhance customer experience.  They work with a variety of industries including retail and e- retail, DRTV, direct marketing, insurance and financial services, healthcare, telecommunications and entertainment software and gaming publishers.

Daily duties:

You will be providing support by phone and email towards end-consumers, dealing with product specifications or operation inquires and potential repair support requests

Identify customer needs and interest in products/services through questioning

Ask effective and appropriate probing questions to understand theunderlying customer needs

Handles routine customer objections and questions

Proceed to sale or end contact based on evaluation of customer reaction

Measures customer satisfaction levels

Monitors and evaluates own call quality in association with Team Leader and Trainer/Coach

Participate in client meetings and site visits as requested

Requirements:

Swedish native or near native

Fluent in Finnish and English

Interest in technologies and troubleshooting;

Experience in Customer services.

Excellent communication skills;

Customer service oriented;

Benefits:

Competitive salary

Training

Various social events

Permanent Position

Career growth within an organization

Job’s location: Hartlepool, UK

TO APPLY:

Call Shivani now on 00 353 18943008, or e-mail sambasivag@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.

Our dedicated team is looking forward to meeting you!

Looking for Swedish with Danish Tech Support for a UK Based company

we are happy to do telephone interviews 

The client:

*Our client is an outsourcing solutions organization providing multi-lingual support for variety of industries including retail and e- retail, DRTV, direct marketing, insurance and financial services, healthcare, telecommunications and entertainment software and gaming publishers

*They were established in 2002, expanded and now operate in six countries including US, UK and India

*They have created a professional atmosphere with opportunities for further development

*The working environment is extremely international

*The job will be based in their offices located in the UK, near Newcastle

The role

*Working as a Customer Service / Technical Support Agent

*Will be fully trained on the newest technology and customer service techniques

*You will be providing solutions and do simple troubleshooting for mobile providers

*Dealing with customer via telephone and email

*Resolving technical issues and escalating difficult problems

*You will working in a multinational team and enjoying the cosmopolitan atmosphere of UK

Your profile:

*Fluent Swedish, Danish and English speaker

*Enjoy dealing with clients and using excellent communication skills

*Previous contact centre experience would be an advantage

*Keen interest in IT and eager to learn more

The Benefits:

*Working for a Global IT Brand

*Long distance recruitment process

*Excellent salary

*Complete training on best technology

*Friendly working atmosphere

*Opportunities for progression

*Full and Paid training

*Long distance recruitment process

Job’s location: Hartlepool, UK

TO APPLY:

Call Dominika now on 00 353 18943012, or e-mail sambasivag@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.

Our dedicated team is looking forward to meeting you!

Don’t miss this opportunity! German Networking Specialist needed in Netherlands

The Client:

Our client is an international company based in Netherlands specialized in outsourced CRM-services to leading technology companies providing support in 21 languages to 16 European countries. They are currently recruiting a German speaker for a Level 1 Technical Support Role.

The role:
As a level 1 Technical Support specialist you will be responsible for providing professional and effective support to customers in relation to IT networking devices.

Candidate profile:

*Fluent German is a must

*Fluent English

*Customer focus

*Strong IT, troubleshooting and networking skills including:

-Operating Systems (WIN98/ME/XP/Vista/WIN7)

-Hardware on administrator level (able to build and install a pc himself, able to install operating systems)

-MS Office

-networking (TCP/IP, internet protocol, networking protocol, WIFI)

On offer:
*Salary € 20 000 - 21 000 gross per year
*Benefits: Pension Scheme, Travel cost compensation up to €130 month (Train / Bus), Collective health insurance
*Car insurance 27% discount
*House insurance 10% discount

*Opportunity to grow within a big, multinational company

Experience: 1-2 years

Location: Boxtel, the Netherlands
Type: Permanent, full time

TO APPLY

Please email: reception@meghengroup.ie or call Joanna on 00353 1 894 3032. If you are not interested in this job, but you are looking for work in Europe, please email me your CV anyway and look up other job offers on www.meghengroup.com

German Helpdesk for Network Services needed in Netherlands

My client:

-         Live in the Netherlands  and work for European Contact Center specialized in outsourced CRM-services for leading technology companies.

-         The company is a leading provider of marketing & sales support, logistics and technical helpdesk support and customer service for leading manufacturers of products such as notebooks, network servers, PCs, firewalls, software, multimedia and connectivity equipment.

-         The company is servicing 21 languages across Europe and has been successfully operating for the past 14 years.

Daily duties:

-         Technical support for Networking

-         Dealing with customers and solving technical problems

-         Answering to all incoming queries in a professional manner

-         Correspondence with customers

-         Communication with the team and leaders for problem escalation

Requirements:

-         Fluency in German and English languages

-         Strong technical knowledge Operating Systems and hardware

-         Good knowledge of MS Office

-         Basic knowledge of networking (TCP/IP, internet protocol, networking protocol, WIFI)

-         Analytical skills and troubleshooting skills

-         Excellent communication skills

Benefits:

-         Opportunity in IT within an international company

-         Living and Working in the Netherlands

-         Career progression opportunities

-         Multinational working environment

-         Being trained on the newest technology

-         Using your language skills

-         Excellent salary

-         Excellent facilities and working conditions

-         Excellent benefits package: Travel cost compensation – full reimbursement on public transport, Health insurance, Discount on car, house insurance

Job’s location: Boxtel, Netherlands

TO APPLY:

Call Dominika now on 00 353 18943012, or e-mail reception@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

8Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.

Our dedicated team is looking forward to meeting you!

Bilingual Swedish with Norwegian Helpdesk for Video Software company in Netherlands

My client:

-         Live in the Netherlands and work for European Contact Center specialized in outsourced CRM-services for leading technology companies.

-         The company is a leading provider of marketing & sales support, logistics and technical helpdesk support and customer service for leading manufacturers of products such as notebooks, network servers, PCs, firewalls, software, multimedia and connectivity equipment.

-         The company is servicing 21 languages across Europe and has been successfully operating for the past 14 years.

Daily duties:

-         Technical support for Video editing software

-         Dealing with customers and solving technical problems

-         Answering to all incoming queries in a professional manner

-         Correspondence with customers

-         Communication with the team and leaders for problem escalation

Requirements:

-         Fluency in all Swedish, Norwegian and English languages

-         Strong technical knowledge Operating Systems and hardware

-         Good knowledge of MS Office

-         Analytical skills and troubleshooting skills

-         Excellent communication skills

Benefits:

-         Opportunity in IT within an international company

-         Living and Working in the Netherlands

-         Career progression opportunities

-         Multinational working environment

-         Being trained on the newest technology

-         Using your language skills

-         Excellent salary

-         Excellent facilities and working conditions

-         Excellent benefits package: Travel cost compensation – full reimbursement on public transport, Health insurance, Discount on car, house insurance

Job’s location: Boxtel, Netherlands

TO APPLY:

Call Dominika now on 00 353 18943012, or e-mail reception@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

8Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.

Our dedicated team is looking forward to meeting you!

Do you speak Norwegian and Danish? Interested in IT? Then Grab this excellent opportunity.

My client:

Our client is an international company specialized in outsourced CRM-services to leading technology companies providing support in 21 languages to 16 European countries.

The company has successfully provided support in 21 languages across Europe for the past 14 years. Since its establishment, our client has consistently achieved steady growth, with a strong track record of success in technical support and customer care implementations.

Daily duties:

As a level 1 Technical Support specialist you will be responsible for providing professional and effective support to customers in relation to IT networking devices.

Handle queries from commercial clients.

Teamwork in order to get speedy solution to problems.

Understand all customers’ queries and respond in a professional and friendly manner.

Prioritise issues in order to maintain quality of service.

Requirements:

Fluency in Norwegian and Danish.

Fluent English

Good knowledge of MS Office

Good verbal and written communication skills

Proven Customer Service Skills

Problem solving, use of own initiative

Strong IT, troubleshooting and  networking skills including:

 -Operating Systems (WIN98/ME/2000/XP)

- Hardware on administrator level (able to build and install a pc himself, able to install operating systems)

-MS Office

-networking (TCP/IP, internet protocol, networking protocol, WIFI)

Benefits:

Competitive Salary

Job Type: Permanent

Health insurance

Career progression opportunities

Pension Scheme

Travel Cost Compensation

Excellent facilities and working conditions

Multinational working environment

Relocation Package

Job’s location:

Boxtel, The Netherlands

TO APPLY:

Call Shivani now on 00 353 18943008, or e-mail reception@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.

Our dedicated team is looking forward to meeting you!