About Client:
*Our client is an international contact centre with well established name and excellent reputation world wide.
*They have been operating in the communication market for over 30 years successfully servicing world leader companies within 75 markets in their 200 locations.
*Brussels
The role:
*Providing technical support related to Internet connections or any other IT problems
*Dealing with clients and providing instructions via telephone or other media such as mail or chat
*Providing solutions to customers quickly and effectively utilizing diagnostic tools, knowledge and with the assistance of experts and using your own skills
*Monitoring of actions in the CRM tool that tracks customer history
*Identifying potential gaps and look for processes improvement
Your Profile:
*Customer oriented
*Fluent Dutch and German and English
*Interest in IT
*Strong PC skills
*Communication skills and commercial awareness
*Result oriented
*Fluent French speaker
*Familiar with the telecom and data solutions
*Ability to work independently and in a team
The Benefits:
*Competitive salary
*Fascinating experience in the world of business communications
*Full and paid training to perform your job efficiently and continuous support to help you develop your skills
*A young, dynamic and multicultural environment where the emphasis is on friendliness and enthusiasm
*Flexible hours between 8am and 10 pm from Monday to Saturday
Job’s location: Brussels, Belgium
TO APPLY:
Call Dominika now on 00 353 18943012, or e-mail sambasivag@meghengroup.ie
For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.
Who we are: M.G INTERNATIONAL, among Europe ’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.
Our dedicated team is looking forward to meeting you!
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