Fluent German Helpdesk / Technical Support – Start Immediately

Company information:

My client is one of the most innovative companies in modern technology.  Their European Operations Centre is located on the outskirts of Cork, Ireland’s second largest city. It is a Multi cultural environment with all European languages supported on-site and employs over 1100 agents.

Job Outline:

My client is currently expanding their technical support team and is looking for 8 fluent German speakers.

As a fluent German Technical Support Agent your role will consist of:

·         Providing technical support and customer service over the phone and when necessary escalate more complex problems.

·         Handling most frequently asked questions as quickly and effectively as possible whilst providing and maintaining strong and professional relationships with all customers.

·         Logging of all customer calls onto a database.

Do the following requirements match your skills?

·         Fluency in German and English

·         Previous customer contact/technical support experience

·         Passion and Interest in IT and modern technologies

·         Strong communication and organisational skills

Could this be the perfect job for YOU?  Then don’t miss out on this exciting job and long term career opportunity!

Additional information:

Start dates: 25^th March 2010

Contract type: Full time and Permanent

Location: Cork city (www.corkcity.ie)

Salary range: €20,000 -€24,000

Benefits include: 4 weeks training, Relocation package, Gym, Subsidised canteen and much more...

To apply for this job opportunity send your CV to romyl@meghengroup.ie or call Kathy Stapleton on 00353 18943034.

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