| Salary | €15,000 - €25,000 |
|---|---|
| Location | Egypt |
| Contact Name | Maria Aranda Gomez |
| Job Category | Other European Countries |
| Sub Category | Egypt English TS |
| Contract Type | Permanent |
| Actions | Apply Now Back to search results |
| Main Description | |
| MG International Would you like to work in an international environment? My client is a leading Contact Centre Outsourcer specialized in international Customer management. Being based in different countries all around the world, technical support representatives are needed urgently to answer customer queries over the phone. In a constant growth on an international environment, the company is currently looking for an Operation manager experienced in Call centre to manage a dynamic and multilingual team of customer service agents. You will be referring to a dynamic project for the IT industry. Daily tasks • Manages performance by coaching the account supervisors & trainer, create and encouraging individual employee participation in decision making • Conduct all internal team meetings • Drive the client team in order to increase productivity and achieve target • Prepare & Conduct performance appraisals for Account Supervisors and trainer. Benefits * Interesting monthly bonuses * Smart village business Park * Great opportunity of career in an international company * 2 days off per week Candidate • Fluent English • Minimum one year experience in the call center industry • Minimum one year previous people management experience • Previous project management experience is preferred • Experience of negotiation and diplomacy • Excellent communication skills • Problem solver Location : Smart Village, 6th of October Salary: 10500 EGP per month Contract type: Full time, permanent Experience required: Fluent English. Previous Technical support or Call centre experience TO APPLY SEND your CV in English to rafaelc@meghengroup.ie or call the 00 353 1894 3015 for more information. 100’s of jobs available for multilingual candidates at ALL levels in ALL areas. | |
Thursday, July 1, 2010
Required Operation Manager in Egypt
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